United was accused of deceiving frequent flyers.
- Share via
In a class-action suit, the nation’s largest airline was accused of cheating thousands of members of its frequent traveler program by raising the number of miles that must be flown to earn rewards. Chicago lawyer Spencer Marks, who filed the suit in Cook County Circuit Court, said that “instead of improved benefits, they actually lowered the value of the miles.” United spokesman Matt Gonring disputed this, saying that most of the changes lowered the mileage required to earn free trips.
More to Read
Sign up for Essential California
The most important California stories and recommendations in your inbox every morning.
You may occasionally receive promotional content from the Los Angeles Times.